Privacy Policy

1. Introduction

Exxing Group ("we", "us", "our", or "Company") operates the exxing.group website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy applies to our operations in France and Morocco and complies with the General Data Protection Regulation (GDPR) and Morocco's Law on the Protection of Personal Data (Loi Relative à la Protection des Personnes Physiques à l'Égard du Traitement des Données à Caractère Personnel - LNPDP).

2. Information Collection and Use

2.1 Types of Data Collected

• Personal Information: Name, email address, phone number, company name, job title
• Technical Data: IP address, browser type, operating system, pages visited, time spent on pages
• Communication Data: Messages sent through contact forms, inquiries, and correspondence
• Cookie Data: Information stored through cookies and similar tracking technologies

2.2 Legal Basis for Processing

We process your personal data based on:

• Your explicit consent (GDPR Article 6(1)(a))
• Performance of a contract (GDPR Article 6(1)(b))
• Compliance with legal obligations (GDPR Article 6(1)(c))
• Legitimate interests (GDPR Article 6(1)(f))

3. Use of Data

Exxing Group uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical and security issues
• To send you marketing communications (with your consent)

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction, in accordance with GDPR Article 32 and LNPDP requirements.

5. Your Rights

Under GDPR and LNPDP, you have the following rights:

• Right of Access: You can request access to your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request your data in a structured, commonly used format
• Right to Object: You can object to processing of your data
• Right to Withdraw Consent: You can withdraw consent at any time

To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request".

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Retention periods vary depending on the context of the processing and our legal obligations.

• Contact Information: Retained for 3 years after last contact
• Client Data: Retained for the duration of the business relationship plus 5 years
• Marketing Data: Retained until consent is withdrawn
• Technical Logs: Retained for 12 months

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. We obtain your consent before placing non-essential cookies on your device, in accordance with GDPR and LNPDP requirements.

For detailed information about cookies, please see our Cookies Policy.

8. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

9. Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside France or Morocco and choose to provide information to us, please note that we transfer the data, including Personal Data, to France and Morocco and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Data Protection Officer

For any questions regarding our data protection practices or to exercise your data protection rights, you can contact our Data Protection Officer at:

11. Complaints

If you believe we have violated your data protection rights, you have the right to lodge a complaint with the relevant supervisory authority:

• France: Commission Nationale de l'Informatique et des Libertés (CNIL) - www.cnil.fr
• Morocco: Commission Nationale de Contrôle de la Protection des Données à Caractère Personnel (CNCPDP) - www.cncpdp.ma

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: